Students say rudeness, delays problematic
Students who use SafeRide have said they deal with rude dispatchers and occasional long waits.
Many students who had complaints about SafeRide said that while the drivers were pleasant and the service was reliable, the dispatchers were either abrupt or disrespectful on the phone.
"When I used it, they were really rude," said engineering freshman Stacey Rittmueller.
Another student agreed
"Some of the girls that work there·think they rule the world," said undeclared freshman Jen Erdman.