Cart service habitually late, consistently lacks compassion
To the editor,
I am a student at the University of Arizona who, because of my recurrent knee problems, need to get help from class to class. Today I am willing to condemn and forsake my only option for that help: the UA Cart Service. I hope that my experiences will elucidate the nincompoopery that steers each of their misadventures.
Because of the hard work of a few dedicated souls, most buildings have a handicapped entrance. Oftentimes, I have to circle the building to find each driver's favorite spot. Once I was told explicitly where to wait, and when the driver showed up late, he chastised me for being in the wrong place. When I explained that I was told over the phone where to be exactly, he replied, "The office people don't know anything."
So assuming you finally do get picked up, be prepared for anything. Even if the driver is late to pick you up, that won't stop him from stopping and talking to his friends in other carts - even though they all have walkie-talkies. Of course they won't stop for someone in a giant leg brace. Once , I even asked the driver to help someone out. I was the only passenger, and willing to be late, but the driver ignored both of us.
My bitter enmity stems from their excessive disorganization, consistent lateness, spirited unprofessional conduct and utter lack of human compassion. My relationship with them has been a five act absurd tragicomedy. I would call it "Waiting forever."
Gabe Kirchner Sociology sophomore
|