Some UA students did not receive their financial aid on time, partly because the Department of Education changed the application system for the Federal Stafford Loan in order to improve the financial aid system.
The new process to receive a Stafford Loan now includes an online system, where students - after receiving their financial award letter - are required to select their loan amount by a click of a button, said John Nametz, UA student financial aid director.
The next step is to sign a one-time promissory note for the academic career at the University of Arizona, and lenders automatically send the loan to the students' bursar accounts.
Some students, who did not receive their financial aid days after school started, were hit by the new system.
