About two years ago, Frank Farias, director of the UA Bookstores, was guiding me on a behind-the-scenes tour of the yet-unfinished student union bookstore. I was a reporter at the time and working on a story about the store's incredible expansion.
As we were walking along the front sidewalk, a middle-aged woman walked up to Frank.
"Are you the university president?" she asked him.
"No, ma‰am," he replied.
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